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Privacy policy

This Privacy Policy describes how Ofiory  we collects, uses, and protects your personal information when you visit our website and purchase our pet products, including dog and cat supplies.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
a. Personal Information

When you make a purchase or create an account, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely by third-party providers)

b. Automatically Collected Information

When you browse our store, we automatically receive:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies and tracking data

c. Order Information

Details related to your order, including:

  • Products purchased

  • Order history

  • Delivery preferences

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer service and support

  • Improve our website and user experience

  • Send order updates, confirmations, and emails

  • Personalize offers and promotions

  • Prevent fraud and ensure website security

We do not sell your personal data to third parties.

3. Cookies & Tracking Technologies

Our store uses cookies to:

  • Keep your cart saved

  • Remember your preferences

  • Analyze website traffic

  • Improve speed and performance

You can disable cookies from your browser settings at any time.

4. Sharing Your Information

We may share your information with trusted third parties strictly for the purpose of operating our store:

  • Payment processors (Shopify Payments, PayPal, Stripe, etc.)

  • Shipping companies

  • Analytics tools (Google Analytics, Meta Pixel, etc.)

  • Advertising platforms for remarketing

These partners are required to protect your data and only use it for the services they provide.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure.

6. Your Rights (GDPR)

If you are located in the EU or EEA, you have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Object to data processing

  • Request data portability

To exercise your rights, contact us at:
📧 contact@ofiory.com

7. Retention of Data

We retain your information only as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • To resolve disputes

  • For accounting and auditing purposes

8. Third-Party Services

Our store may contain links to third-party websites.
We are not responsible for the privacy practices of external sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time.
Changes will be posted on this page with an updated “Last updated” date.

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us:

📧 Email: contact@ofiory.com
🏪 Store Name: Ofiory

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