Ofiory operates this website and online store, including all related information, content, tools, products, and services, to provide customers with a personalized shopping experience. This Privacy Policy explains how personal information is collected, used, and shared when using the website, making a purchase, or communicating with Ofiory. In case of a conflict with the Terms of Service, this Privacy Policy takes precedence regarding the collection, processing, and disclosure of personal information.

By using the website, you acknowledge that you have read and understood this Privacy Policy and agree with how your information is collected, used, and shared.

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1.Personal Information Collected

 

Personal information refers to data that can identify you directly or indirectly. Depending on your interaction with the website, the following may be collected:

 

Contact details: name, address, email, phone number, billing and shipping addresses.

 

Financial information: credit or debit card details, financial accounts, payment confirmations.

 

Account information: username, password, preferences, and settings.

 

Transaction information: products viewed, added to cart, purchased, returned, or canceled.

 

Communications: messages sent to customer support.

 

Device and usage information: IP address, browser, device, unique identifiers, and interactions with the website.

 

2. Sources of Information

 

Information may be collected:

 

Directly from you when creating an account, using the website, or communicating with Ofiory.

 

Automatically through device tracking, cookies, and other technologies.

 

From service providers or partners acting on behalf of Ofiory.

 

3. Use of Personal Information

 

Information may be used to:

 

Provide and improve services: process orders, manage accounts, offer personalized recommendations, send notifications, and handle returns.

 

Marketing and advertising: send emails, messages, or targeted advertisements based on purchases and activity.

 

Security and fraud prevention: authenticate accounts, detect suspicious activity, and protect the website.

 

Communication: respond to customer inquiries.

 

Legal compliance: comply with laws and enforce Terms of Service.

 

4. Sharing of Personal Information

 

Information may be shared with:

 

Service providers and partners for payment processing, shipping, technical support, or marketing.

 

Affiliates or corporate entities within the group.

 

Authorities or during business transactions such as mergers or acquisitions.

 

Third parties with your consent (e.g., shipping providers or social media integrations).

 

5. Security and Retention

 

No security measures are perfect. Personal information is retained as long as necessary to:

 

provide services,

 

comply with legal obligations,

 

manage accounts and resolve disputes.

 

6. Your Rights

 

Depending on your location, you may:

 

Access, correct, or delete personal information.

 

Request data portability.

 

Manage communication preferences (unsubscribe from marketing emails).

 

Requests can be sent to contact@ofiory.com

. Identity verification may be required before processing requests.

 

7. Changes to this Policy

 

This Privacy Policy may be updated at any time. Changes will be posted on the website with the date of the update.

 

8. Contact

 

For questions or requests regarding personal information, contact:

Email: contact@ofiory.com